GenAI Future Customer Experience Lab: Reimagine Your Product in the Age of AI
4.9 (25)
3 - 4 Weeks
·Cohort-based Course
Transform AI ambitions into real products that drive real business impact with GenAI tools for storyboarding, prototyping, and strategy.
GenAI Future Customer Experience Lab: Reimagine Your Product in the Age of AI
4.9 (25)
3 - 4 Weeks
·Cohort-based Course
Transform AI ambitions into real products that drive real business impact with GenAI tools for storyboarding, prototyping, and strategy.
Course overview
Learn to visualize, prototype, & plan AI-powered products with hands-on AI tools
In an AI-first world, standing still means risking irrelevance. Products built on old assumptions may quickly be outpaced by new, AI-native competitors.
This course helps you stay ahead, not by adding AI as a feature, but by rethinking what your product should fundamentally become.
In the post-LLM era, many of the assumptions behind existing products no longer hold. GenAI makes new types of user interactions possible. The products we design need to reflect that.
In other words, to truly enhance user experience with AI, we need to start by mapping the user journey, identifying the key pain points, and imagining how users could achieve their goals with no obstacles at all. This requires stepping back from your current product and rethinking the ideal, frictionless path
In this fast-paced, interactive workshop, you'll learn how to define what your product should become in this new world.
We'll begin by helping you understand what GenAI can do (and cannot do). Then, you'll learn how to use that knowledge to rethink the customer journey your product could deliver, whether you're starting from scratch or reinventing something that already exists.
Using ChatGPT, Custom GPTs, Veo 3, and v0 (from Vercel), you'll learn how to express your vision clearly and convincingly using AI-enhanced storyboards, concept videos, and interactive prototypes.
Who is this course for
01
Product Leaders who want to leverage AI to effectively align and communicate where the product should be going.
02
Start-up/Scale-up founders who have grown to the stage where they need to align their team to create momentum
03
Innovation PMs who need to conceptualize and champion entirely new product directions fit for the post-AI era.
Learn how to use GenAI to storyboard, prototype, and create strategic execution plans for your ideas.
Visualize future customer journeys with AI-enhanced storyboards and videos
Craft vivid, detailed storyboards using ChatGPT's image generation capabilities and concept videos created with Veo 3 to show how your customers will interact with your product in the future. This helps you pinpoint the biggest pain points where AI can drive value.
Prototype AI-native experiences quickly and effectively
Learn to use v0 to build interactive prototypes that bring your ideas to life and accelerate internal buy-in. These prototypes will help illustrate future digital interfaces touch points.
Understand what GenAI can (and cannot) do for your product
Gain clarity on GenAI’s real capabilities so you can distinguish hype from real opportunity, and spot moments where AI-native design will unlock entirely new value.
Discover the power of a clear product vision to drive results
Discover how a strong product vision helps teams make better decisions, focus their efforts, and stay aligned.
Define and communicate a compelling product vision
Understand how to frame your vision in a way that aligns stakeholders and motivates teams, and ensure it is grounded in real user pain points.
What’s included
Live sessions
Learn directly from your instructors in a real-time, interactive format.
Lifetime access
Go back to course content and recordings whenever you need to.
Community of peers
Stay accountable and share insights with like-minded professionals.
Certificate of completion
Share your new skills with your employer or on LinkedIn.
Maven Guarantee
This course is backed by the Maven Guarantee. Students are eligible for a full refund up until the halfway point of the course.
Course syllabus
Week 1
Week 2
Week 3
4.9 (25 ratings)
What students are saying
Vision Storyboards are a powerful communication tool
What people are saying
Jo-Shan Lee
Frank Schuyer
Alexander Suma
Jasper de Vries
Meet your instructor
Janet Bumpas
Janet Bumpas
Hi! Thanks for stopping by and checking out my class.
I come from Silicon Valley where I was part of three startups: one went public, one was acquired by eBay, and one crashed and burned hard. So I have seen all sides of growing and building a product (some less fun than others...)
Currently, I am an independent product advisor and coach. I help large companies and entrepreneurs launch and scale their business ideas.
I have delivered over 100 workshops and run accelerator programs for entrepreneurs and intrapraneurs. I also work 1:1 with teams who bring me in when they are stuck.
I have advised many of the world’s leading organizations on growth and profitability strategies. After receiving my MBA from The Harvard Business School, I worked at BCG before jumping into the start-up world.
Cesc Vilanova
Cesc Vilanova
Baptiste Jacquemet
Baptiste Jacquemet
Join an upcoming cohort
GenAI Future Customer Experience Lab: Reimagine Your Product in the Age of AI
Cohort 4
$899
Dates
Application Deadline
Cohort 3
$899
Dates
Payment Deadline
Course schedule
One Four Hour Fast-Paced Session
Monday
10am-3pm Eastern, 4pm - 8pm CET
And this will include a break!
November 4, 2024
Learning is better with cohorts
Active hands-on learning
This course builds on live workshops and hands-on projects
Interactive and project-based
You’ll be interacting with other learners through breakout rooms and project teams
Learn with a cohort of peers
Join a community of like-minded people who want to learn and grow alongside you
Frequently Asked Questions
Join an upcoming cohort
GenAI Future Customer Experience Lab: Reimagine Your Product in the Age of AI
Cohort 4
$899
Dates
Application Deadline
Cohort 3
$899
Dates
Payment Deadline
$899
4.9 (25)
3 - 4 Weeks