Laurent Christoph

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Design Operators 2

Design Operators 3

When I go into organisations and assess the effectiveness of design orgs I use this 5P model for Design Operations. This framing helps me identify the biggest leverage points to help the design org drive business outcomes. In this free resource I break down each of the Ps in the pyramid and share key questions to help you assess the maturity and discipline level of your design organisation.

The 5Ps of Design Ops: how to assess the maturity of Design Operations in your organisation

Transform the impact of Design Ops initiatives and establish yourself as a strategic partner in your organisation.

Global Design Ops Leader for 18+ years

Design Ops Leader - 18 yrs experience -  Coach - Speaker

Scale the impact of Design Operations in 3D: Diligence, Decision & Discipline

Lead Quality Engineer

Design Operations Manager 

Senior Manager, Content Design

Senior Agent Architect

Senior Brand Designer

DesignOps Coordinator 

Program Manager

Head of Design Operations

DesignOps 

Service Design Lead

ClearScore

Lloyds Bank

Halifax

Design Operators frequently struggle with complex challenges such as scaling design teams and managing headcount, defining unified design processes in distributed agile environments, creating meaningful career frameworks or improving colleague engagement and retention.Driving some of these initiatives can be very time-consuming yet they often fail to deliver meaningful impact. What differentiates failed initiatives from successful ones? Is it creativity? Vision? A top-down mandate? Efficiency? It actually comes down to 3 factors: Diligence, Decision and Discipline.Diligence is about identifying the true needs of the organisation. Decision is about having a strategic and repeatable decision making process that gets stakeholders on board. Discipline is about instilling accountability towards execution because without execution there's no impact.Learn how to apply the 3D framework, a practical blueprint for driving meaningful change, scaling design capabilities and delivering true value to your organisation.

Unlock your potential as a strategic force —not just an operations engine.

Diligence - Uncover the unwritten rules of how your organisation works 

Make better decisions on which DesOps initiatives to take forward (or ditch)

Discipline - Deliver initiatives emphatically and completely 

Understand the pitfalls and critical success factors for core DesOps topics

Bonus #1: Exec storytelling and influence

Bonus #2: Design Ops Roadmap with Peter Boersma

"I'm not sure how I come across, how  my experience compares". Trust me: it's in your head. Variety of backgrounds makes it more valuable.

Don't compare yourself to others: all levels welcome

Showing up and doing the work is what will drive your transformation. It's so worth it and I will support you.

Be ready to put the work in

I've helped people make immediate progress at work and improve their chances of getting a new role.

Open to you, whether in role or looking for a new gig

Design Ops professionals who want to establish themselves as strategic partners and elevate their impact

Designers who are taking on DesOps responsibilities and want to grow in that space by avoiding pitfalls and learning best practices

Design Leaders who want to get started on Design Ops but don't have the budget to hire or outsource

Design Ops Ask Me Anything with Inma Ortiz Montiel

Design Ops Leader (ex ClearScore, Lloyds Banking Group)

Inma Ortiz Montiel

UX and DesignOps Leader, Lecturer and Facilitator

We will answer as many questions as we can live. If we can't get to them all we will post answers on LinkedIn

Ask us anything you want about Design Ops

Let's dig into it and we'll give you some guidance on how to move forward live on the call

Got a specific problem you want advice on?

Culture change, tooling, standards, processes, quality, communities, people management, agile and whatever else!

Let's cover a wide range of Design Ops topics

Ask Me Anything about Design Ops #AMADO

Design Ops pro (ex ClearScore, Lloyds)

Peter Boersma

Design Ops Consultant (ex Miro, Adaptive Path, Service  Now)

Scale the impact of Design Ops in 3D

Design Ops Leader, 17 yrs experience, Ex-Lloyds Banking Group, Ex-ClearScore

Discover how the 3D framework helped me scale my Design Ops impact and avoid pitfalls for core Design Ops initiatives

The 3Ds of Diligence, Decision and Discipline

To uncover real organisational needs, make strategic decisions and drive impact through focus and execution

Build your toolkit for impact

Get practical tips on how to increase your influence and establish yourself as a strategic partner in your organisation

Position Design Ops as a strategic enabler

How to scale the impact of Design Ops in organisations

Assess the maturity of your design organisation and operations with the 5Ps of Design Ops

The 5Ps of Design Operations

Learn how to apply the 3D framework, a practical blueprint for driving meaningful change and scaling design capability.

The 3D framework of Diligence, Decision and Discipline

Stakeholder management & influencing is critical to driving impact. I'll share one of the best way to do it

Learn directly from Laurent Christoph

Laurent Christoph

About Laurent

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