Staging environment

The Modern Management OS: Leading People and AI as One Team

Course

The Modern Management OS: Leading People and AI as One Team

Eva Spexard

Multi-Agent & AI Adoption Advisor

Justin Bateh, PhD

Former COO | PhD Operations Management

A New Operating Model for Human + Agent Teams

It took me 20 years of leading teams to get good at management.

So naturally, everyone's telling me to throw it out and learn 50 AI tools instead.

I'm not going to do that.

And I don't think you should either.

Leading a team of people and agents is a management job, not a tech job.

Today's managers are doing two jobs at once.

They develop their people. And they direct their AI agents.

Almost nobody trained them for the second one.

Everything in this program comes from work we've already done.

I've led 40+ AI rollouts and taught this through corporate trainings and cohorts with 200+ alumni from companies like Microsoft, Amazon, and Chevron.

Eva built her career AI-native. She runs people and agents on one team every single day as Head of AI Operations.

We only teach what we've tested on real teams. Nothing else made the cut.

In 5 class hours over 3 weeks, you'll relearn 6 core management principles for the team you already have or will have (people + agents):

→ Manage The Work
→ Manage The Handoff
→ Manage Ownership
→ Manage Trust
→ Manage The Breaks
→ Manage The Rollout

No tool tutorials. No prompt libraries.

Just the management system for the job you already have, and the team you're about to have.

What you’ll learn

Management didn’t change. Your team did. Learn the management system for teams made up of people and AI.

Build your Work Inventory: every recurring task your team touches, in one place, before you decide what moves
Score each task on the Human vs. Agent Decision Scorecard using judgment, stakes, and repeatability, so the split is a decision, not a guess
Walk away with a full map of your team's work and the first 5 tasks ready to hand to an agent.

Run any task through the 10-80-10 Principle: human frames it, agent runs it, human judges and finishes it
Write a DIRECT Brief (Define done, Inputs, Rules, Examples, Checkpoints, Triggers) so work comes back right the first time, from a person or
Master the delegation calls that free your time, not the ones that just move work sideways

Build the Ownership Chain so every agent task on your team has one human name attached to the outcome
Learn the exact words for assigning ownership so it lands as accountability, not blame waiting to happen
Walk away with an owner mapped to every agent task on your Work Inventory, no orphans left

Climb the Two-Way Trust Ladder: full review, to spot-check, to sign-off only, the same ladder you'd use with a new hire
Apply the Final 10 Rubric to know when to trust, when to verify, and when to pull work back entirely
Cut your review time without dropping your standard, and defend the standard when someone pushes on it

Run FLOW when work breaks: find it, locate the cause, optimize the fix, wire it in so it can't break the same way twice
Learn to read whether a failure is a brief problem, an ownership problem, or a trust problem, because each one gets a different fix
Turn every breakdown into a system upgrade instead of a reason to quietly stop using agents

Follow Your 90-Day Flight Plan to take the system from your desk to your whole team
Keep your best people on board while roles change under them, so adoption doesn't cost you your top performer
Become the manager leadership asks about AI, with a real answer and a running team behind it

Learn directly from Eva & Justin

Eva Spexard

Contact

Head of AI Operations at YouAI (the AI product from Passion.io)

Justin Bateh, PhD

Contact

Former COO | PhD in Operations Management | Top 100 Maven Instructor

See all products from Justin

Who this course is for

Managers & Team Leaders Your instincts were built for all-human teams. Keep the principles, relearn them for people and agents.
Founders Stop being the bottleneck. Install one system that routes every task to the right worker: your people or your agents.
Managers about to inherit agents Your team gets agents this year whether you're ready or not. Walk in with the playbook on day one.

What's included

Live sessions

Learn directly from Eva Spexard & Justin Bateh, PhD in a real-time, interactive format.

The Work Inventory + Decision Scorecard

Every recurring task your team touches, scored by judgment, stakes, and repeatability. The split becomes a decision, not a guess.

The DIRECT Brief

One delegation format for people and agents. Six fields, work comes back right the first time.

The Ownership Chain

One human owner for every agent task, so accountability never disappears into "the AI messed up."

The Two-Way Trust Ladder + Final 10 Rubric

When to review everything, when to spot-check, when to just sign off. And when to pull work back.

The FLOW Repair System

For when hybrid work breaks: find it, locate the cause, fix it, wire it in so it can't break the same way twice.

The 90-Day Flight Plan + Change Conversation Scripts

Your rollout plan, plus word-for-word scripts for the hard talks: the skeptic, the over-user, and your best people asking what's next.

Lifetime access + Recordings

Go back to course content and recordings whenever you need to.

Certificate of completion

Share your new skills with your employer or on LinkedIn.

Maven Guarantee

Your purchase is backed by the Maven Guarantee.

Course syllabus

Week 1

Oct 5—Oct 11

Manage The Work

Oct
6
Live Session
Tue 10/64:30 PM—5:30 PM (UTC)

Manage The Handoff

Oct
8
Live Session
Thu 10/84:30 PM—5:30 PM (UTC)

Week 2

Oct 12—Oct 18

Manage Ownership

Oct
13
Live Session
Tue 10/134:30 PM—5:30 PM (UTC)

Manage Trust

Oct
15
Live Session
Thu 10/154:30 PM—5:30 PM (UTC)

Schedule

Live sessions

2 hrs / week

5 live sessions over 3 weeks. Can't make a time or have to miss one? No problem. Every session is recorded, and you get the replay.

Tue, Oct 6
4:30 PM—5:30 PM (UTC)
Thu, Oct 8
4:30 PM—5:30 PM (UTC)
Tue, Oct 13
4:30 PM—5:30 PM (UTC)

Projects

1 hr / week

You're already stretched thin. That's why every exercise here is short, practical, and built to get you applying the method immediately. No busywork.

Testimonials

Justin doesn't teach from a textbook; he teaches from 20 years of actually delivering projects. The real-world experience behind every lesson meant I could take what he shared and put it to work on my team immediately.
Pamela Scott
Strategic Marketing Consultants, Inc.
What I learned on Monday, I put into action on Tuesday. Justin communicates so clearly that every recommendation was immediately usable, no translation needed. And whenever I had questions, he was accessible and responsive. That kind of support made all the difference.
Rick Coad
Senior Vice President, Public Finance Banker
I left with a system I now use on every project I run. That kind of clarity is hard to find anywhere else.
Eric Ross
Chief Strategy Officer, Two Twelve Benefits
The frameworks and templates are practical and easy to use right away, and the focus on core concepts makes it stick beyond any one tool. Already using this daily and feel confident building on it.
Kei Kim
Director of Activation, Lattice
Justin Bateh's course is an outstanding investment for any manager looking to modernize their approach. What sets this course apart is its relentless focus on practical, actionable content.
Mark Theby
Manager, John Hopkins University