Staging environment

Live Service Game Production

4 Weeks

·

Cohort-based Course

A tutor who's supported Minecraft and Candy Crush!

Previously at

Pokémon
Minecraft
King Digital Entertainment
Disney
Activision Blizzard

Course overview

Learn Live Service Game Production from a Battle-Tested Expert

From the creator of the original live format Game Production course — rated ★4.9 with over 500 students and counting!


Andy Johnson has led Live Service teams and launches at top studios including:

Pokémon, Minecraft, Disney, King [Activision Blizzard], Digital Extremes [Tencent], WB Games, Eidos, Sega, THQ, The Banner Saga, Injustice, LOTRO, Red Faction, Darksiders, MX vs. ATV, Wayfinder, and many more.


🎮 What You’ll Learn

This course introduces the foundations of Live Service Production — and gives you real tools to manage your next LiveOps project in a safe, supportive, and practical environment.


🧠 Course Structure

- 26 lessons · 5+ hours of video content

- 3 live classes with Andy

- Interactive WarRoom simulator — your decisions matter

- 3 downloadable Live Service Cheat Sheets

- Private course cohort Discord

- Access to private Alumni Discord on graduation

└ Connect with a professional community & accelerate your network


By the End of the Course, You’ll Be Able To:

- Understand the role of a Live Service Producer

- Build repeatable LiveOps release workflows

- Run a WarRoom and coordinate across teams

- Design your own release playbook

- Avoid common pitfalls of Live Service failure

- Apply these lessons to your studio or indie project immediately!


🗂️ Course Topics include:

🔹 Introduction to Live Service Production

-- What defines a Live Service game

-- The role of a Live Service Producer

-- How are Live Service games different


🔹 Release & Stabilization

-- Surviving release day

-- Patching

-- Stabilization best practices

-- Understanding the Release Management


🔹 LiveOps Communication & Coordination

-- Slack communication for LiveOps

-- The Release Playbook, with template

-- Running a WarRoom

-- WarRoom Simulator: Interactive, choices-matter scenario

-- Collaborating with Community & Customer Support


🔹 Managing a Live Service Product

-- 24/7 product support without team burnout

-- Versioning and release planning

-- Structuring Live Service teams

-- Building game analytics dashboards

-- Setting up Jira for LiveOps success


🚀 Why This Course?

Live Service games are here to stay — but most teams learn the hard way.


Learn from a battle-tested veteran who’s helped launch and sustain live titles at Pokémon, King, Digital Extremes, WB Games, Stoic, and Shrapnel.


Andy is a trusted consultant for studios building their Live Service, Agile/Scrum, Jira, and Production pipelines — and now he’s bringing that expertise to you.

Who is this course for

01

Game Producers

Growing into a Live Service role and need experience for your next role

02

Lateral Movers

Need foundational knowledge of Live Services to help transition into a Game Development

03

Indie Developers

Who want to better understand Live Service support your game release

04

QA Test team members

Looking to hone your Live Service release skills .

05

Game Operations

Looking to support for your Live Service game and effectively manage releases?

Prerequisites

  • Game Production Principals

    This course assumes knowledge of Game Production principals, from a development studio, college or course.

What you’ll get out of this course

A tutor who's supported Minecraft and Candy Crush!

Andy has built out Live Service organization to support major releases

Live Service Best Practices

Gain valuable tools to run a 24/7, Always On, Live Service game

Live Service Pitfalls to Avoid

Common Live Service blunders and how to avoid them

Release Management Best Practices

How to manage a WarRoom, what is a Release Playbook and more!

Ever growing Course Content

Live Service isn't static - new video content will be added as Live Service support practices evolves

Access our Network Accelerator

Gain access to a dedicated Discord community of Game Producers and previous course alumni

NO BS, Honest and Transparent

Insight into what works, and what does, from a battle tested video game veteran

What’s included

Andy Johnson -  AAA Game Producer

Live sessions

Learn directly from Andy Johnson - AAA Game Producer in a real-time, interactive format.

Lifetime access

Go back to course content and recordings whenever you need to.

Community of peers

Stay accountable and share insights with like-minded professionals.

Certificate of completion

Share your new skills with your employer or on LinkedIn.

Interactive lesson

A choose-your-own adventure style lesson so you can experience running a release WarRoom!

Network Accelerator

Join our private alumni Discord of 100+ professionals and grow your network.

Maven Guarantee

This course is backed by the Maven Guarantee. Students are eligible for a full refund up until the halfway point of the course.

Course syllabus

3 live sessions • 24 lessons

Week 1

Nov 19—Nov 23

    0.0 - Course Introduction

    2 items

    Nov

    20

    1.0 - An Introduction to Live Service Production

    Thu 11/202:30 AM—4:00 AM (UTC)

    1.0 Additional Materials

    2 items

Week 2

Nov 24—Nov 30

    Nov

    27

    2.0 - Stabilization

    Thu 11/272:30 AM—4:00 AM (UTC)

    2.0 Additional Materials

    1 item

    3.0 - Repeatable Process

    5 items

    3.0 Additional Materials

    1 item

Week 3

Dec 1—Dec 7

    Dec

    4

    4.0 - Communicating for Success

    Thu 12/42:30 AM—4:00 AM (UTC)

    4.0 Additional Materials

    1 item

    4.5 - Interactive WarRoom Simulator

    1 item

    5.0 - Monitoring Community & Customer Support

    3 items

Week 4

Dec 8—Dec 11

Post-course

    Alumni Course Discord Invite

    1 item

Watch the preview introduction lesson:

Lesson 0.1 - Live Service Game Production Course Elements Introduction

Meet your instructor

Andy Johnson -  AAA Game Producer

Andy Johnson - AAA Game Producer

Head of Production: 30yr Industry Veteran

Live Service games are here to stay!


Understanding how to setup pipelines and manage teams to support 24/7 always on is an imperative to success.


I've built successful teams and launched games at major game studios - Disney, Pokémon, Minecraft, Activision/Blizzard, King, Tencent, Digital Extremes, WB Games, Eidos, Sega, THQ and more - I know what is takes to be a top candidate and I'm here to help.


My passion, outside of developing video games, is knowledge sharing. I am the creator of successful courses including my Game Production course and Cheat Codes for Game Roles job seekers bootcamp, and this Live Service Game Production course. I'm a regular guest speaker at colleges and events.


Check out my - LinkedIn profile here - and please reach out if you have any questions .

The Walt Disney Company
Pokémon
Minecraft
Activision Blizzard
A pattern of wavy dots

Join an upcoming cohort

Live Service Game Production

LS-GP02 - Fall 2025

$700

Dates

Nov 20—Dec 12, 2025

Payment Deadline

Nov 19, 2025
Get reimbursed

Course schedule & support

3 Live Sessions / ~4 hours total

  • A Live Lesson

    6:30pm - 7:30pm PST

    A live class with Andy teaching Live Service Game Production

  • Pre-recorded video lessons

    Learn on your schedule

    Additional lessons grow the course, with new content added and the course updated as industry evolves

  • Discord Course Channel

    Ongoing communication

    Use the dedicated Discord channel for cohort questions, help & discussion

  • Alumni Discord

    Stay in touch after the course!

    On course completion you'll be invited to the exclusive Game Production Alumni Discord channel to stay in touch with Andy and grow your network with students from previous cohorts

Frequently Asked Questions

A pattern of wavy dots

Join an upcoming cohort

Live Service Game Production

LS-GP02 - Fall 2025

$700

Dates

Nov 20—Dec 12, 2025

Payment Deadline

Nov 19, 2025
Get reimbursed

$700

USD

4 Weeks