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What’s New in LLMs + Agents: What Researchers Need to Know

Hosted by John Whalen, PhD

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AI for Customer Research: Future-Proof Your UX & Product Skills
John Whalen, PhD
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What you'll learn

Understand the Latest LLM Features and Prompting Techniques

Learn which new features matter most for researchers and product leaders.

Learn the Power of Projects

Find out how projects can unlock better results with LLMs.

Get Started with AI Agents

Map simple agent flows to accelerate research and product work.

Why this topic matters

LLMs are evolving quickly, and not every update is relevant—focusing on the right features and prompting techniques helps researchers and product leaders move faster. By applying these changes, you can generate and leverage insights more thoughtfully and stay a step ahead.

You'll learn from

John Whalen, PhD

AI for UX Expert, Fortune 100 clientele, CEO, author & speaker

I lead Insights & Innovation at Brilliant Experience, where I help global brands understand the psychology behind their customers' behaviors and bring successful products to market.


Initially skeptical about AI, my team and I conducted “AI vs. Humans” studies to pinpoint precisely where AI-enhanced research excels—and where human judgment remains irreplaceable. I became convinced that AI will transform how research will be done.


Now I've reviewed >100 AI-enhanced tools and regularly interview pioneering founders in the AI-for-UX space and (thoughtfully) leverage the latest AI tools to deliver Accelerated Insights: rapid, scaled, global insights for top brands.

Clients Include

Google
Capital One
Bloomberg
Mars Wrigley
Blue Cross Blue Shield

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