Learn to solve IT’s dirtiest secret — work intake. Stop ignoring it. Start fixing it.


Jeremy Willets

Thomas Cagley


Mastering Work Intake - From Chaos to Predictable Delivery

Jeremy Willets & Tom Cagley

Causes of work intake problems often occur in tandem with one another. They are always a reflection of organizational culture. Here’s a quick look at each cause… and a question to help you recognize if this is a problem.