How to use AI for Customer Success Managers

GTM Exec and AI Revenue Coach

As former Head of Sales at Klue, she led global sales, enablement, and revenue operations. She built Klue’s first AI Ops team, proving how AI can transform sales execution, reduce seller workload by 20 percent, and nearly double win rates. She also created an enablement function supporting the full revenue cycle across Sales, Customer Success, and Marketing, aligning teams from first customer interaction through onboarding, renewals, and expansion.

With 20 years of sales leadership at Klue, Apple, Galvanize, and Rogers, Jody blends enterprise rigor with startup velocity. She has coached hundreds of sellers and GTM leaders to adopt AI, sharpen their approach, and win more consistently. Through hands on experience, she has seen how AI can strengthen information co

An ICF certified coach, she helps teams b