Ramli John is the bestselling author of Product-Led Onboarding (40,000+ copies sold) and Eureka: The Product Onboarding Playbook for B2B Companies. He's helped companies like Zapier, Mixpanel, and TeamViewer create delightful product experiences that turn users into lifelong customers.

As founder of Delight Path, Ramli now focuses on how product leaders can leverage AI to create genuinely delightful user experiences—not just AI that works, but AI that users actually love. His newsletter reaches 14,000+ product leaders navigating the intersection of great product experiences and AI transformation.

Jerome Valdez is a seasoned UX design leader with over 20 years of industry experience and over 10 years of teaching at Capilano University, uniquely positioned at the intersection of cutting-edge technology practice and design education. Currently serving as Head of Product Design at Plotly, a leading data visualization and analytics company, Jerome combines extensive hands-on industry expertise with a proven track record of making complex concepts accessible to learners and professionals alike. His career spans the evolution of digital design from early web development to current AI-enhanced workflows, providing him with both historical perspective and forward-thinking innovation.