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How to find your Ideal Customer Profile 'ICP' in B2B SaaS

3 Weeks

·

Cohort-based Course

Master B2B SaaS growth by identifying your Ideal Customer Profile in 2 weeks—essential for scaleups aiming to amplify their market impact.

We've helped these companies grow

Smallpdf
Landbot
Hotjar
NorthOne
Notion Capital

Course overview

Unlock step-changing growth with your ICP

In the constantly evolving world of B2B SaaS, understanding and pinpointing your Ideal Customer Profile (ICP) is not just an advantage—it's a necessity for scaling and sustained growth.


Our course, "How to Identify and Find Your Ideal Customer Profile in B2B SaaS," is designed to transform B2B SaaS scaleups from broad-spectrum marketing and product efforts to targeted, high-impact strategies.


Through a meticulously crafted 2-week program, you'll journey from the fundamentals of the B2B SaaS landscape to mastering the art of customer profiling. By the end, you'll not only have a comprehensive ICP but also the tools and insights to continuously refine and align your strategies with your market's evolving needs.


________________________


Week 1: Lay the groundwork with an in-depth understanding of B2B SaaS and the science behind effective customer profiling.


Dive into research methodologies, learning how to gather and analyze data to build a solid ICP foundation.



Week 2: Uncover strategies to find and develop targeted engagement campaigns tailored to your ICP, ensuring every marketing and sales effort counts.


Measure success and learn to iterate on your strategies for continuous improvement and adaptation.



By the end of the course, you'll not just find your ICP—you'll understand how to engage, delight, and grow your customer base effectively, ensuring your B2B SaaS business thrives in a competitive landscape.


You can also check out our article "How to find your first ICP" to get a taste of what we'll cover:


https://www.leahtharin.com/p/how-to-find-your-first-icp-guide

Who is this course for

01

B2B SaaS Founders & Executives ready to refine their market strategy by identifying & targeting their ideal customers to accelerate growth.

02

Marketing & Sales Leaders looking to deepen their understanding of customer profiles for more effective targeting & engagement strategies.

03

Product Managers & Strategists seeking to align product and marketing efforts with the needs and behaviors of their most valuable customers.

What you’ll get out of this course

Mastering Ideal Customer Profile (ICP) Identification

Gain the skills to accurately identify and define your ICP, understanding the nuanced needs, behaviors, and decision-making processes of your most valuable customers.

Research Methodologies for Data-Driven Profiling

Learn how to deploy both qualitative and quantitative research methodologies to gather actionable data, ensuring your ICP identification is based on solid, empirical evidence.

Crafting Targeted Engagement Strategies

Develop specialized marketing and sales strategies that resonate deeply with your ICP, enhancing both engagement rates and conversion outcomes.

Continuous ICP Evolution and Market Adaptation

Understand the dynamics of evolving markets and learn to adapt your ICP accordingly, ensuring your business remains aligned with market needs for sustained growth.

Analytics and KPIs for Measuring ICP Strategy Success

Discover how to establish and monitor key performance indicators (KPIs) that accurately measure the effectiveness of your ICP strategies, providing insights for iterative improvement.

Practical Application Through Case Studies and Real-World Examples

Engage with case studies and real-world examples that illustrate successful ICP strategies, offering clear, actionable insights you can apply directly to your business.

This course includes

4 interactive live sessions

Lifetime access to course materials

44 in-depth lessons

Direct access to instructor

Projects to apply learnings

Guided feedback & reflection

Private community of peers

Course certificate upon completion

Maven Satisfaction Guarantee

This course is backed by Maven’s guarantee. You can receive a full refund within 14 days after the course ends, provided you meet the completion criteria in our refund policy.

Course syllabus

Week 1

Nov 4—Nov 10

    Nov

    4

    Intro to the course / Get to know

    Mon 11/46:00 PM—6:45 PM (UTC)

    1. The Evolution of B2B SaaS and the Role of ICP

    1 item

    2. What is an Ideal Customer Profile (ICP)

    6 items

    3. Introduction To Research Methodologies

    3 items

    4. Defining Your Ideal Customer Profile In B2B SaaS [LIVE]

    3 items

Week 2

Nov 11—Nov 17

    Nov

    11

    Your Questions, Case Studies, Q&A

    Mon 11/116:00 PM—7:30 PM (UTC)

    Nov

    13

    Community Session (Optional)

    Wed 11/136:00 PM—7:00 PM (UTC)

    5. Quantitative Data Analysis

    3 items

    6. Qualitative Research Techniques

    8 items

    7. Market Analysis

    4 items

    8. Research, Validation, and Strategic Application of Your ICP [LIVE]

    2 items

    9. Practical Applications & Engagement Strategies

    4 items

    10. Team Collaboration and Strategy Execution

    2 items

    11. Measuring Success With Your ICP

    1 item

    12. Course Conclusion [LIVE]

    1 item

Week 3

Nov 18—Nov 24

    Nov

    18

    Data Enrichment demo, Course, wrap up

    Mon 11/186:00 PM—7:30 PM (UTC)
    Optional

Bonus

    Resources

    6 items

Meet your instructor

Leah Tharin

Leah Tharin

CPO / Scale Up Advisor

Leah Tharin specializes in bringing product-led growth and sales-led together in B2B and is the:



  • Author of the #1 most-read PLG Guide worldwide
  • Chief Product and Growth Officer at GotPhoto
  • Previous Product Lead at Smallpdf a Scale up with over 50,000,000 monthly active users
  • PLG & Growth advisor to a dozen companies
  • Portfolio Advisor @ Notion Capital.
Andrew Michael

Andrew Michael

Show Host of Churn FM / Growth & Analytics

Andrew Michael specializes in retention-led growth in B2B SaaS and is the:



  • Show host of Churn FM the #1 retention-focused podcast
  • Previous Head of Business Intelligence at Hotjar where he led the research and development of ICPs for the GTM strategy twice.
  • Founder of 5 companies, sold 2, and 3 died with powerful lessons.
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How to find your Ideal Customer Profile 'ICP' in B2B SaaS