Staging environment

Facilitation Leadership Lab

4.6 (18)

·

9 Days

·

Cohort-based Course

Accelerate your career, unlock your organization’s potential, and build better worlds with proven facilitation skills. 

Course overview

🔮 Facilitating organizational change might seem like magic — it’s not.

We’ve all been in working environments that lack purpose, focus on the wrong issue(s), fail to address ingrained group dynamics, or become hijacked by conflict and difficult personalities.


By the end of this two-week, live, online course, you’ll be able to contribute to or lead a working environment that:


- Cultivates shared meaning around the content of their work.

- Makes productive use of difference and conflict.

- Focuses on the actual/real challenge at hand — both internally and externally.

- Makes meaningful progress toward achieving their goals.

- Offers a sense of belonging to all team members.

 

The Facilitation Leadership Lab is a live, online, cohort-based course for rising and established leaders who want to sharpen their facilitation skills in order to unlock their organization’s potential, accelerate their career path, or grow their consulting practice. You’ll practice these skills and frameworks in a simulated, lab-like environment, and receive personalized feedback, 1:1 coaching, and access to a peer-learning community.


Facilitating organizational change isn't magic -- you can learn the skills that will help you turn stuck organizations into thriving ones, and accelerate your career.


Enroll today!

🤔 Who is this course for?

01

Rising or established leaders who want to level up their facilitation skills and transform their organization

02

Coaches and consultants who want to grow their practice with proven facilitation tools and frameworks.

03

Sick of bad processes preventing your organization or community from achieving its goals? This is for you!

What you’ll get out of this course

Actionable facilitation tools and frameworks.

You’ll learn proven facilitation tools and key concepts like agenda setting, active listening, relational anchoring, reframing and reflecting, conflict de-escalation, managing challenging principals, diagnosing the present adaptive challenge, and identifying ideal outcomes.

Improve your craft through guided practice, peer learning, and personalized feedback. 

A successful facilitation requires more than a rubric — it is an embodied craft that requires practice in dynamic contexts. You’ll practice these tools and frameworks in a simulated, lab-like environment, and receive personalized feedback, and 1:1 coaching.

Join the Facilitation Leadership Lab peer-learning community.

Facilitating change in organizations is hard, often lonely work. Leaders need peers to learn from and with. This course is your passport to a thriving peer-learning community and privileged access and discounts to future offerings from the instructors. 

1:1 Coaching

You'll have the opportunity to engage 1:1 with the instructors in a free coaching session after the workshop is complete.

This course includes

Interactive live sessions

Lifetime access to course materials

8 in-depth lessons

Direct access to instructor

Projects to apply learnings

Guided feedback & reflection

Private community of peers

Course certificate upon completion

Maven Satisfaction Guarantee

This course is backed by Maven’s guarantee. You can receive a full refund within 14 days after the course ends, provided you meet the completion criteria in our refund policy.

Course syllabus

Week 1

Mar 9—Mar 10

    Session 1: Active Listening

    1 item

    Session 2: Reframing & Reflecting

    1 item

    Session 3: Managing Group Conflict

    1 item

    Session 4: Managing Challenging Personalities

    1 item

Week 2

Mar 11—Mar 17

    Identifying the Core Problem

    1 item

    Identifying Your Gathering Purpose

    1 item

    Identifying Ideal Outcomes

    1 item

    Agenda Setting

    1 item

4.6 (18 ratings)

What students are saying

What people are saying

        Kate is an effective facilitator with the patience and energy needed to support a room full of people to connect and engage in meaningful work.  I found her to be a great communicator and very skilled at observing the needs of participants in ways that promote deeper participation.
Sarita G.

Sarita G.

Vice President of US Programs, Ford Foundation
        “Charley is an accomplished, next-generation facilitator and strategist who builds generative connections across sectors, topics, ideas, and people with different perspectives and backgrounds. He is simply an incredible partner for empowering communities to make progress against complex problems."
Colin Maclay

Colin Maclay

Executive Director of USC Annenberg Innovation Lab
        Kate has led several impactful workshops for the Google Social Impact team including a 2-day session with a leading group of researchers & practitioners in the civic tech field. Kate is a master facilitator whose infectious energy & passion helps groups align on strategic opportunities that build on the strengths of the participants & organization.
John Webb

John Webb

UX Research Lead, Google Search Social Responsibility
        As a facilitator, Charley skillfully pulls out diverse perspectives and comfortably navigates areas of strategic divergence. If you want help coalescing around a new future direction or change agenda, he is your guy!" 
Priya Vora

Priya Vora

Managing Director, Digital Impact Alliance
        Charley's strategic thinking, high EQ, deep listening skills, and ability to ask incisive questions help cut to the heart of complex and challenging group dynamics, while moving the group toward impact. He's a special facilitator and I highly recommend this course."
Nick Martin

Nick Martin

CEO, TechChange
        Kate has been a fabulous thought partner, designer, and facilitator of some of the most challenging and important gatherings I’ve been a part of. With a massive EQ and capacity for deep listening and adaptation, she manages to attend to difficult power dynamics and make everyone feel heard without delaying or watering down hard choices."
Paige N.

Paige N.

Describing work with Kate for a global philanthropic organization

Meet your instructors

Kate Krontiris

Kate Krontiris

Kate’s work as a facilitator, researcher, and organizational strategist has addressed a variety of public challenges, often with an intersection of technology. As an organizational development strategist, Kate has over 20 years of facilitation, mediation, and conflict resolution experience. She specializes in qualitative methodologies, including ethnography, user research, and design research. Applications have included organizational strategy, product design, policy recommendation, and programmatic design.


Kate has served as a consultant to Google, Facebook, the Trusted Elections Fund, Luminate, Mobius Executive Leadership, and the Make the Breast Pump Not Suck Project, among others. Kate also served as a consulting user researcher for the U.S. Digital Service within the Executive Office of President Barack Obama.


An American singer-songwriter living in Sierra Leone, Kate is a co-founder of Telem Uncommon Sounds, an initiative designed to support and showcase unique and innovative musicians in Freetown. Her music can be found on Spotify, iTunes, YouTube, and Instagram, among other platforms. She was selected as one of 70 participants from 23 countries around the world for the 2023 and 2024 Global Musicians Workshop, an initiative founded by Yo-Yo Ma to bring about greater cross-cultural understanding through music. She also participated in the Berklee at the Gnaoua and World Music Festival in 2024, alongside members of Telem Uncommon Sounds.


Kate is a graduate of Columbia University, where she received a Bachelor of Arts in Sociology. She holds a Masters in Public Policy from Harvard University’s Kennedy School of Government and an MBA from MIT’s Sloan School of Management.

Charley Johnson

Charley Johnson

Charley is a writer, teacher, and facilitator who works at the intersection of technology and social change. He founded Untangled, a newsletter and podcast on technology, people, and power, and teaches at George Washington University on related topics.*


Charley has spent much of his career facilitating multi-stakeholder collaborations. He currently leads the Public Technology Leadership Collaborative, a new peer-learning collective of scholars, researchers, and government leaders committed to addressing the social and cultural implications of data and technology. Before that, he led the Disinformation Action Lab at Data & Society, which won the University of Washington’s Center for an Informed Public inaugural ‘Award for Excellence’ for its multi-stakeholder work on the 2020 Census. Once upon a time, he co-founded and ultimately led the Center for Digital Development at the U.S. Agency for International Development.


He’s graduate of the University of Washington (Go Huskies!) and the Harvard Kennedy School. Most importantly, he’s an obnoxiously proud uncle.


*This is a personal project and is not affiliated with Data & Society Research Institute or George Washington University.

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Facilitation Leadership Lab

📅 Course schedule

8 hours per weekend, 2 weekends in a row

  • October 12 - 20

    Saturday and Sunday, 12:00 - 4:00pm EST

    Session 1: Saturday, October 12, 12:00 - 4:00 pm EST

    Session 2: Sunday, October 13, 12:00 - 4:00 pm EST

    Session 3: Saturday, October 19, 12:00 - 4:00 pm EST

    Session 4: Sunday, October 20, 12:00 - 4:00 pm EST

  • ‘Homework’

    1-2 hours per weekend (optional)

    In between the two weekends, participants will be given ‘homework’ that they can use to practice the skills they’re learning with course participants and deepen their understanding of the frameworks.

Free resource

Skills Workbook


This is a sneak peek into the Facilitation Leadership Lab "Skills Workbook."


The workbook is organized to track the course and includes roughly 20 total skills. Each skill is accompanied by tools and resources to make them even more practical.


This snippet of the workbook includes the introduction and one key facilitation skill — “Identifying the Core Problem.” Enjoy!

Get this free resource

Learning is better with cohorts

Learning is better with cohorts

Practice in a lab environment

Facilitation is an embodied craft that requires practice in dynamic contexts. Apply your new skills and frameworks via interactive exercises, and receive personalized feedback.

Peer-Learning Community

This course is your passport to a thriving peer-learning community that will continue after the course comes to a close. 

1:1 Coaching

Get input or feedback on a complex facilitation you’re preparing. Or debrief one that you just led! 

Workbook

Access the Facilitation Leadership Lab ‘workbook,’ a set of tools, frameworks, and templates that you can use during and after the course to support your ongoing facilitation work.  

⁉️ Frequently Asked Questions

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Facilitation Leadership Lab