Instructor, "AI for Customer Research" (Maven) - Taught foundational AI research course to practitioners from Meta, Microsoft, IKEA, and other top companies—now bringing advanced agentic techniques.

CEO, Brilliant Experience - Building and deploying agentic AI research systems for Fortune 500 clients including Google, Capital One, Bloomberg, PayPal, Northwestern Mutual, and UBS.

Builder of Multi-Agent Research Systems - Using Claude Code, Vurvey, n8n, and synthetic user platforms to create autonomous research workflows that run at scale.

PhD, Cognitive Science, Johns Hopkins University

Author, "Design for How People Think" (O'Reilly Media, 2019) - Combines cognitive psychology with practical application.

Early Adopter of Agentic AI - Implementing frontier capabilities as they emerge.